Tom Quayle
Consultant “@Charlie_Butters @SteveWhapshott @ottomarples glad we all made it back! some re-welding needs to take place this weekend #teamvegas” Follow me on Twitter »Tom started with Chemistry at the beginning of 2010. That seems a while ago now - at the time, he was cycling to work in the snow!
He studied History with French at Birmingham University, during which time he spent a year abroad in the North-East French town of Nancy.
Tom's breadth of education and his interests, particularly in History, demonstrate an awareness and aptitude for identifying the 'big picture' as well as an ability to pull together information from multiple sources and quickly evluate it. Tom's work is critical to consulting projects, particularly his data analysis and his presentation skills.
Tom's role at Chemistry has developed significantly since January. He is now involved in Recruitment as well as Consulting projects, and he has recently been integral to the launch of a brand new development product - Pod Coaching. He's also taken on a number of other responsibilities, including that of the Chemistry football team, Binfield Banzai...
Tom has been fully trained in Behavioural Event Interviewing and Psychometrics.
Strength Behaviours
Gathering Information
Tom searches a broad range of information from the external environment. E.g., information about new technological developments or relevant economic, political, social and demographic trends or the practices of comparable organisations or competitors. Tom seeks both objective and subjective information. He does not engage in complex decision making without a broad, rich information search.
Creating Ideas
Tom links information relevant to a specific task or issue with information from the wider organisation and/or the external environment to form powerful diagnostic concepts, visions, options or solutions. E.g., sees graduate wastage and customer dissatisfaction as both being caused by a hierarchical structure with too many levels that are unsuited to the organisation's fast moving, competitive environment.
Improving Performance
Focuses the processes and work of organisation on adding value to the customer. This involves the ongoing measurement of product or service characteristics (e.g., customer satisfaction) and the systematic setting, achievement and upgrading of stretching but realistic performance improvement targets. The people actually doing the work receive regular information and use this feedback to improve the performance of the team or unit over time.
